2016 VenueVerdict Awards and Accreditations

By Natalie Wiseman

VenueVerdict Awards and Accreditations 2016 (announced January 2017).

VenueVerdict’s Event Planner Feedback module provides venues (including hotel and meeting venues, specialist conference centres, stadia, serviced offices and unusual venues) with real-time event feedback from meeting bookers, event hosts and social functions.

Venues that consistently provide an excellent customer experience are awarded the “VenueVerdict Gold Standard” or “Commended by VenueVerdict” accreditations.  BDRC's VenueVerdict provides the only venue accreditation programme determined entirely by the voice of the customer and based on the meeting experience.

To find out more or to be a part of this syndicated research, please contact meetings@bdrc-continental.com.

The following awards and accreditations are based on results from the VenueVerdict assessment at the end of 2016.

Group Awards

Given to the groups that record the highest overall scores in each size category.
No.1 Small Group (3-5 properties)
Winner: EEF Venues

No.1 Mid-Sized Group (6-19 properties)
Winner: Park Plaza

No.1 Large Group (20+ properties)
Winner: QHotels

Gold Standard Group Award
Winner: LHM UK

Best Value for Money Venue Group
Winner: EEF Venues

Venue Awards

No.1 Conference Centre
Winner: Engineers' House (EEF Venues)

No.1 Hotel
Winner: Holiday Inn London - Heathrow M4 Jct.4 (LHM UK)

No.1 Sporting Venue
Winner: Lord’s

No.1 Venue Overall
Winner: Engineers' House (EEF Venues)

VenueVerdict Gold Standard

The VenueVerdict Gold Standard Accreditation is given to those properties recording a twelve-month Net Promoter Score of +70 or higher from 40 or more Business Event Host responses in the twelve month period January to December 2016. Furthermore, each of the four calendar quarters is required to contain at least ten responses.

• Ashford International Hotel (QHotels)
• Ashridge House
• Belton Woods Hotel (QHotels)
• Broadway House (EEF Venues)
• Center Parcs Woburn Forest
• Church House Conference Centre
• Crowne Plaza Birmingham N.E.C (LHM UK)
• Crowne Plaza London Heathrow (LHM UK)
• Crowne Plaza Manchester Airport (LHM UK)
• DoubleTree by Hilton Edinburgh City Centre (Redefine BDL)
• DoubleTree by Hilton London Victoria (Crimson Hotels)
• Dunston Hall (QHotels)
• Engineers' House (EEF Venues)
• Forest Pines Hotel and Golf Resort (QHotels)
• Golden Jubilee Conference Hotel
• Hellidon Lakes Golf and Spa Hotel (QHotels)
• Highgate House (Sundial Group)
• Holiday Inn Brentwood M25 Jct.28 (LHM UK)
• Holiday Inn Bristol - Filton (LHM UK)
• Holiday Inn Edinburgh Zoo (LHM UK)
• Holiday Inn Glasgow Airport (LHM UK)
• Holiday Inn Guildford (LHM UK)
• Holiday Inn Leeds/Brighouse (Kew Green Hotels)
• Holiday Inn London - Bloomsbury (LHM UK)
• Holiday Inn London - Brent Cross (LHM UK)
• Holiday Inn London - Brentford Lock (Redefine BDL)
• Holiday Inn London - Camden Lock (Redefine BDL)
• Holiday Inn London - Gatwick Airport (Interstate Hotels & Resorts)
• Holiday Inn London - Heathrow Ariel (LHM UK)
• Holiday Inn London - Heathrow M4 Jct.4 (LHM UK)
• Holiday Inn London - Kensington Forum (Redefine BDL)
• Holiday Inn London - Regent's Park (LHM UK)
• Holiday Inn London - Sutton (LHM UK)
• Holiday Inn Maidenhead (LHM UK)
• Holiday Inn Milton Keynes (LHM UK)
• Holiday Inn Oxford (LHM UK)
• IET Glasgow: Teacher Building (IET Venues)
• Macdonald Manchester Hotel & Spa (Macdonald Hotels & Resorts)
• Mottram Hall (QHotels)
• Norton Park (QHotels)
• Nottingham Conference Centre
• Novotel Cardiff (Novotel)
• Royal College of Physicians
• The Brewery
• The Grand Hotel, Brighton (Kew Green Hotels)
• The Midland Hotel (QHotels)
• The Møller Centre
• The Oxford Belfry (QHotels)
• The Park Royal Hotel (QHotels)
• The Westerwood Hotel and Golf Resort (QHotels)
• Woodland Grange (EEF Venues)
• Woodside (Sundial Group)

VenueVerdict Highly Commended

Highly Commended venues either registered scores of +60 for Net Promoter Score, or reached the Gold Standard score, but did not satisfy the requirement of having ten responses in each quarter. They must also reach 40 Business Event Host responses in a twelve-month period, and have at least one response per calendar quarter.

• Ashton Gate Stadium
• Barbican
• BMA House
• Chesford Grange Hotel (QHotels)
• Claridges (Maybourne Hotel Group)
• Coombe Abbey Hotel
• Crowne Plaza London Gatwick Airport (Crimson Hotels)
• Crowne Plaza Nottingham (Valor Hospitality Europe)
• Crowne Plaza Reading (Redefine BDL)
• Crowne Plaza Stratford upon Avon (Valor Hospitality Europe)
• DoubleTree by Hilton Manchester Piccadilly (Valor Hospitality Europe)
• Hilton Arundel Avisford Park (Hilton Worldwide)
• Hilton Dublin Airport (Hilton Worldwide)
• Hilton Glasgow Grosvenor (Hilton Worldwide)
• Hilton Manchester Airport (Hilton Worldwide)
• Holiday Inn Basildon (LHM UK)
• Holiday Inn Basingstoke (Interstate Hotels & Resorts)
• Holiday Inn Cambridge (LHM UK)
• Holiday Inn Cardiff City Centre (LHM UK)
• Holiday Inn Colchester (Kew Green Hotels)
• Holiday Inn Leeds - Garforth (Kew Green Hotels)
• Holiday Inn London - Mayfair (LHM UK)
• Holiday Inn Newcastle Gosforth Park
• Holiday Inn Plymouth (Valor Hospitality Europe)
• Holiday Inn York (Kew Green Hotels)
• Holywell Park
• IET Birmingham: Austin Court (IET Venues)
• IET London: Savoy Place (IET Venues)
• Lancashire County Cricket Club
• Lane End Conference Centre
• Lord's
• Lumley Castle Hotel
• Macdonald Houstoun House (Macdonald Hotels & Resorts)
• Mercure Box Hill Burford Bridge Hotel (Laser)
• Mercure Gloucester, Bowden Hall (Jupiter Hotels)
• Novotel London Blackfriars (Novotel)
• Novotel Southampton (Novotel)
• Park Plaza Cardiff (Park Plaza)
• Park Plaza Victoria, London (Park Plaza)
• Sunderland A.F.C.
• The Cambridge Belfry Hotel (QHotels)
• The Landmark
• The Nottingham Belfry (QHotels)
• The Telford Hotel and Golf Resort (QHotels)
• Victorian Bath House

VenueVerdict Commended

Commended venues that recorded a Net Promoter Score of +50, and again, have a minimum requirement of 1+ response per calendar quarter as well as 40+ Business Event Host responses in twelve months.

• Alton Towers Resort
• Center Parcs Sherwood Forest
• Conference Aston
• Crewe Hall (QHotels)
• Crowne Plaza Glasgow (Valor Hospitality Europe)
• DoubleTree by Hilton Dundee (Redefine BDL)
• DoubleTree by Hilton Hotel & Spa Chester (Valor Hospitality Europe)
• Drayton Manor Hotel (Interstate Hotels & Resorts)
• Hilton Warwick (Hilton Worldwide)
• Holiday Inn Birmingham M6 Jct.7 (Kew Green Hotels)
• Holiday Inn Derby - Nottingham M1 Jct.25 (Kew Green Hotels)
• Holiday Inn Hemel Hempstead M1 Jct.8 (Interstate Hotels & Resorts)
• Holiday Inn Leeds - Wakefield M1 Jct 40 (Kew Green Hotels)
• Holiday Inn London - Stratford City
• Holiday Inn Peterborough West (Valor Hospitality Europe)
• Holiday Inn Taunton M5 Jct.25 (Kew Green Hotels)
• Macdonald Randolph Hotel (Macdonald Hotels & Resorts)
• Mercure Blackburn Dunkenhalgh Hotel & Spa (Laser)
• Mercure Manchester Piccadilly Hotel (Jupiter Hotels)
• Newbury Racecourse
• Richmond Hill Hotel (Kew Green Hotels)
• Stirling Court Hotel
• The Stratford (QHotels)
• The Stratford Manor (QHotels)