2015 VenueVerdict Awards and Accreditations

By Natalie Wiseman

January 2016

VenueVerdict’s Event Planner Feedback module provides hotels and meeting venues (including specialist conference centres, stadia, serviced offices and unusual venues) with real-time event feedback from meeting bookers, event hosts and social functions.

Venues that consistently provide an excellent customer experience achieve the true hallmarks of quality, the “VenueVerdict Gold Standard” or “Commended by VenueVerdict”.  VenueVerdict provides the only venue accreditation programme determined entirely by the voice of the customer and based on the meeting experience.

To find out more or to be a part of this syndicated research, please contact meetings@bdrc-continental.com.

The following awards and accreditations are based on results from the VenueVerdict assessment at the end of 2015.

Group Awards

Given to the groups that record the highest overall scores in each size category.

No.1 Small Group (3-5 properties)
Winner: EEF Venues

No.1 Mid-Sized Group (6-19 properties)
Winner: Park Plaza

No.1 Large Group (20+ properties)
Winner: QHotels

Gold Standard Group Award
Given to the group with the highest number of venues achieving VenueVerdict Gold Standard Accreditation
Winner: Redefine BDL

Best Value for Money Venue Group
Given to the group achieving the highest score for “Overall Value for Money”
Winner: EEF Venues

Venue Awards

No.1 Specialist Venue
Winner: Engineers' House (EEF Venues)

No.1 Hotel
Winner: Ashford International Hotel (QHotels)

No.1 Sporting Venue
Winner: Lord’s

No.1 Venue Overall
Winner: Engineers' House (EEF Venues)

Gold Standard

The VenueVerdict Gold Standard Accreditation is given to those properties recording a twelve-month Net Promoter Score of +70 or higher from 40 or more business event host responses in the twelve month period January to December 2015.  Furthermore, each of the four calendar quarters is required to contain at least ten responses.

  • Ashford International Hotel (QHotels)
  • Ashridge House
  • Broadway House (EEF Venues)
  • Center Parcs Sherwood Forest
  • Coombe Abbey Hotel
  • Crowne Plaza Chester (Valor Hospitality Europe)
  • Crowne Plaza London Heathrow (Redefine BDL)
  • Engineers' House (EEF Venues)
  • Forest Pines Hotel and Golf Resort (QHotels)
  • Highgate House (Sundial Group)
  • Holiday Inn Basildon (Redefine BDL)
  • Holiday Inn Bristol - Filton (Redefine BDL)
  • Holiday Inn Cambridge (Redefine BDL)
  • Holiday Inn Edinburgh (Redefine BDL)
  • Holiday Inn Guildford (Redefine BDL)
  • Holiday Inn Leeds/Brighouse (Kew Green Hotels)
  • Holiday Inn London - Bloomsbury (Redefine BDL)
  • Holiday Inn London - Gatwick Airport (Interstate Hotels & Resorts)
  • Holiday Inn London - Heathrow M4 Jct.4 (Redefine BDL)
  • Holiday Inn London - Kensington Forum (Redefine BDL)
  • Holiday Inn London - Regent's Park (Redefine BDL)
  • Holiday Inn Maidenhead - Windsor (Redefine BDL)
  • Holiday Inn Oxford (Redefine BDL)
  • IET Glasgow: Teacher Building (IET Venues)
  • Lane End Conference Centre
  • Novotel Cardiff (Novotel)
  • Novotel London Blackfriars (Novotel)
  • Royal College of Physicians
  • Scarman Training and Conference Centre
  • The Brewery
  • The Cheltenham Chase Hotel (QHotels)
  • The Midland Hotel (QHotels)
  • The Møller Centre
  • The Nottingham Belfry (QHotels)
  • The Oxford Belfry (QHotels)
  • The Stratford (QHotels)
  • The Westerwood Hotel and Golf Resort (QHotels)
  • Woodland Grange (EEF Venues)
  • Woodside (Sundial Group)

VenueVerdict Highly Commended

Highly Commended venues either registered scores of +60 for Net Promoter Score, or reached the Gold Standard score, but did not satisfy the requirement of having 10 responses in each quarter. They must also reach 40 business event host responses in a 12 month period, and have at least one response per calendar quarter.

  • Alton Towers Resort
  • Amba Hotel Charing Cross (glh Hotels Management)
  • Barnett Hill (Sundial Group)
  • Belton Woods Hotel (QHotels)
  • BMA House
  • Burleigh Court
  • Cameron House on Loch Lomond (QHotels)
  • Carden Park Hotel, Golf Resort and Spa
  • Center Parcs Longleat Forest
  • Church House Conference Centre
  • Crewe Hall (QHotels)
  • Crowne Plaza Birmingham N.E.C (Redefine BDL)
  • Crowne Plaza London Gatwick Airport (Crimson Hotels)
  • Crowne Plaza Manchester Airport (Redefine BDL)
  • DoubleTree by Hilton Manchester Piccadilly (Valor Hospitality Europe)
  • Dunston Hall (QHotels)
  • Hawkwell House Hotel
  • Holiday Inn London - Brentford Lock (Redefine BDL)
  • Holiday Inn Rugby Northampton M1 Jct.18 (Kew Green Hotels)
  • Holiday Inn Stratford upon Avon (Valor Hospitality Europe)
  • Holywell Park
  • Home House
  • IET Birmingham: Austin Court (IET Venues)
  • Lancashire County Cricket Club
  • Lord's
  • Lumley Castle Hotel
  • Macdonald Manchester Hotel & Spa (Macdonald Hotels & Resorts)
  • Mottram Hall (QHotels)
  • Norton Park (QHotels)
  • Nottingham Conference Centre
  • One Great George Street
  • Park Plaza Cardiff (Park Plaza)
  • Park Plaza Westminster Bridge, London (Park Plaza)
  • Stirling Court Hotel
  • The Beardmore Hotel & Conference Centre
  • The Cambridge Belfry Hotel (QHotels)
  • The Park Royal Hotel (QHotels)
  • The Stratford Manor (QHotels)
  • Village Urban Resorts Birmingham Walsall (Village Urban Resorts)
  • Village Urban Resorts Bournemouth (Village Urban Resorts)
  • Village Urban Resorts Hull (Village Urban Resorts)
  • Village Urban Resorts Manchester Bury (Village Urban Resorts)
  • Warren House

VenueVerdict Commended

Commended venues that recorded a Net Promoter Score of +50, have minimum requirements of 1+ responses per calendar quarter and 40+ business event host responses in 12 months.

  • Banking Hall
  • Conference Aston
  • DoubleTree by Hilton London Victoria (Crimson Hotels)
  • Eynsham Hall
  • Hellidon Lakes Golf and Spa Hotel (QHotels)
  • Holiday Inn Barnsley
  • Holiday Inn Brentwood M25 Jct.28 (Redefine BDL)
  • Holiday Inn London - Camden Lock (Redefine BDL)
  • Holiday Inn London - Heathrow Ariel (Redefine BDL)
  • Holiday Inn London – Sutton (Redefine BDL)
  • Holiday Inn Milton Keynes (Redefine BDL)
  • Holiday Inn Newcastle Gosforth Park
  • Holiday Inn Peterborough West (Valor Hospitality Europe)
  • Holiday Inn Rochester-Chatham (Kew Green Hotels)
  • Holiday Inn Swindon (Kew Green Hotels)
  • Lensbury
  • Macdonald Windsor Hotel (Macdonald Hotels & Resorts)
  • Mercure Exeter Southgate Hotel & Spa (MREf Tradeco Hotels (Mercure)
  • Missenden Abbey
  • Oulton Hall (QHotels)
  • Park Plaza County Hall, London (Park Plaza)
  • The Grand Hotel, Brighton (Kew Green Hotels)
  • The Mere Golf Resort & Spa
  • Village Urban Resorts Herons Reach (Village Urban Resorts)
  • Village Urban Resorts Maidstone (Village Urban Resorts)
  • Village Urban Resorts Nottingham (Village Urban Resorts)
  • Village Urban Resorts Warrington (Village Urban Resorts)